Imperial Insight · Bespoke Resource Optimisation for London Businesses

Terms and Conditions

These terms explain how you may use this website and how discussions with Imperial Insight are handled. Please read them before relying on information published here or asking us to provide services.

Effective date: 21 February 2025

Ask about these terms


1. Agreement to these terms

By using this website, you confirm that you accept these terms. If you do not agree with them, please stop using the website.

These terms apply to website visitors, prospective clients, and anyone who contacts Imperial Insight through the details shown here. A separate written agreement may apply when we agree to carry out work.


2. Using this website

Permitted use

You may view and use this website for lawful business or personal information. You must not misuse the site, interfere with its operation, or attempt to gain unauthorised access to any part of it.

Accurate information

Information on this website is provided in good faith and may change. Check important details with us before making a business decision.

Availability

The website may be changed, suspended, or withdrawn without notice. We do not promise that every page will always be available or free from errors.


3. Services and proposals

Imperial Insight provides resource optimisation solutions for businesses in Bromley and beyond. The website describes our areas of work; it does not create an offer or guarantee that a particular result will be achieved.

Any proposal, scope, timetable, fee, assumption, and deliverable will be confirmed separately in writing. We will need accurate information about your operations before we can assess suitable work.

Plans change. We will discuss material changes with you before putting them into effect where reasonably possible.


4. Client responsibilities

You remain responsible for decisions made within your organisation. This includes checking recommendations against your own policies, contracts, systems, and regulatory duties.

Provide useful information

Give us timely access to the people, records, systems, and operational details needed for agreed work. Information supplied to us must be accurate and must not knowingly infringe another person's rights.

Protect access

Keep your own accounts, devices, and access details secure. Tell us promptly if you believe information connected with an agreed project has been accessed improperly.


5. Intellectual property

Unless stated otherwise, the text, design, branding, and original materials on this website belong to Imperial Insight or are used with permission. You may not copy, adapt, publish, or commercially exploit them without written permission.

Materials created for a client will be dealt with under the relevant service agreement. Your own data, records, and pre-existing materials remain yours.

Rights are specific. Keep that distinction clear.


6. Disclaimers and liability

Website content is general information, not legal, financial, technical, or regulatory advice. You should obtain advice suited to your circumstances before acting on it.

To the extent permitted by law, Imperial Insight excludes liability for loss caused by your use of, or reliance on, website content. Nothing in these terms excludes liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Where a separate service agreement applies, its liability provisions will apply to the agreed services.


7. Privacy and external links

When you contact us, we may use the information you provide to respond to your enquiry and manage a potential business relationship. Handle personal information responsibly and only send details needed for your request.

This website may refer to external websites for context or convenience. We do not control those sites and are not responsible for their content, security, or privacy practices.


8. Changes and governing law

We may update these terms when the website, our services, or legal requirements change. The current version will be the version published on this page.

These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights you may have under applicable law.

Website operator Imperial Insight
Business location Keswick Road, London, Bromley, BR4 9AT
Review point Check this page before relying on its contents

Contact Imperial Insight

If you have a question about these terms or a proposed engagement, contact us before using the relevant information or service.

Email [email protected] or call +44 7932 984723.